Warranty Guidelines
At Nafees Home Appliances, we stand behind the quality of every product we sell.
Our warranty policy ensures that your purchase is protected and your experience remains worry-free.
1. Warranty Coverage
- All appliances come with a manufacturer’s warranty that covers manufacturing defects and faulty parts under normal use.
- The warranty period varies by product and brand (typically 1 year unless stated otherwise).
- The warranty applies only to products purchased through our official store or authorized sellers.
2. What’s Covered
- Manufacturing defects in materials or workmanship.
- Malfunctioning parts or performance issues under normal household usage.
- Repair or replacement of defective parts as determined by the manufacturer.
3. What’s Not Covered
- Damage due to misuse, mishandling, accidents, or improper installation.
- Normal wear and tear (e.g., filters, belts, bulbs, etc.).
- Unauthorized repairs or modifications.
- Power surge or voltage fluctuation damages.
4. Claim Process
To make a warranty claim:
- Contact our customer support at support@nafeeshomeappliances.com or call +92 000 0000 000.
- Provide your order number, purchase date, and a brief issue description.
- Our team will verify your claim and guide you through the next steps.
5. Important Notes
- Warranty service is provided by the brand’s authorized service center.
- Customers may be required to present the original purchase receipt.
- The decision to repair or replace a product rests with the manufacturer’s warranty team.
6. Need Help?
If you have questions about your product’s warranty or need assistance, please reach out to our support team.
We’re here to make sure your appliance keeps working just like new.
📧 Email: support@nafeeshomeappliances.com
📞 Phone: +92 000 0000 000
